By Joseph S. Wholey, Harry P. Hatry, Kathryn E. Newcomer
The second one version of guide of sensible software evaluate deals managers, analysts, experts, and educators in govt, nonprofit, and personal associations a worthwhile source that outlines effective and cost-effective equipment for assessing application effects and picking out how one can increase application performance. The guide has been completely revised. Many new chapters were ready for this version, together with chapters on good judgment modeling and on overview functions for small nonprofit organizations. Th e guide of sensible software assessment is a accomplished source on assessment, masking either in-depth application reviews and function monitoring. It offers overview equipment that would be beneficial in any respect degrees of presidency and in nonprofit businesses.
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Extra resources for Handbook of Practical Program Evaluation
Qxd 4/14/04 8:13 PM Page xli Meeting the Need for Practical Evaluation Approaches xli of GAO evaluators is to identify what the committees or members of Congress want to know, and then to explore what information the legislative requesters really need to answer the questions they have defined. Matching evaluation questions to a client’s information needs can be a tricky task. When there is more than one client, as is frequently the case, there may be multiple information needs, and one evaluation project may not be able to answer all the questions raised.
Activities—all of the action steps necessary to produce program outputs. • Outputs—the products, goods, and services provided to the program’s direct customers or program participants. For example, the reports generated for other researchers and technology developers as a result of the activity of conducting research could be thought of as outputs of the activity. • Customers—this feature had been dealt with implicitly in logic models until Montague added the concept of Reach to the performance framework.
And service delivery pathways and client feedback analysis are tools discussed for use for improving programs. Actually, any of the tools highlighted can be used throughout the program life cycle to evaluate program reality. qxd 4/14/04 4 8:14 PM Page 4 Handbook of Practical Program Evaluation Theodore H. Poister, in Chapter Four, describes the scope and purpose of performance monitoring, the types of measures typically incorporated in monitoring systems, and the ways in which performance monitoring can support program evaluation and performance management.